Job Description

Area Sales Manager, Central Zone

Rank 5

Scarborough, ON (Hybrid)

Deadline: Please apply by May 12, 2024.

Toyota Canada Inc. (TCI) currently has an exciting opportunity for an automotive enthusiast to support our Sales department in the Central Zone. This is a full-time opportunity and will report to the Zone Sales Manager. The selected candidate will partner with Dealers within an assigned territory to meet Toyota sales targets and increase brand image. In addition, the successful candidate will act as the face of the Toyota brand to the Dealer body.

What We'll Bring:

Company & Culture

A hybrid work environment
A work environment built on teamwork, flexibility and respect
Professional growth and development programs to help advance your career
A focus on respect for people and continuous improvement
Summer Hours - condensed work week during the summer

Benefits

Competitive compensation package including bonus
Extended health care and dental benefits effective immediately
Company pension plan with additional employer contributions
Company demo vehicle
Associate vehicle discount program
Reimbursement programs (tuition & fitness)
Paid holiday shutdown and competitive paid time off benefits
Sabbatical leave program

What You'll be Doing:

Provide Leadership and Consultation to Dealers:

Develop customer centric solutions for Dealers in support of New Vehicle Sales, Toyota Certified Used Vehicles (TCUV) and Extra Care Protection (ECP) target achievement
Identify gaps in Dealer sales and tracking processes and provide advice and support for improvement
Take a lead role in the Annual Dealership Review and Objective (ADRO) setting process
Provide guidance to Dealers concerning monthly vehicle allocation and internal inventory management

Proactively Support Dealers:

Present Dealers with sales opportunities within assigned Dealer Market Area (DMA) through analysis of market share, pump-in/out, sales efficiency and competitive activity
Provide valuable insight, best practices and direction in the development of sales/marketing initiatives to capitalize on identified opportunities
Ensure Dealers are on pace to achieve monthly sales targets by collecting accurate estimates throughout the month
Conduct ongoing Dealer performance and accountability meetings through regular Dealership visits
Develop recommendations and actions plans in collaboration with Dealership management utilizing the Dealer Consultation Process
Plan and support the execution of various retail projects and processes as part of the Dealership team
Support in the procurement of high priority (sold order, special edition, etc.) units through monthly supplemental allocation process
Manage and support on issues related to Dealer Fleet; including assisting with soliciting new business, maintaining fleet relationships and vehicle order management
Identify training opportunities and provide support through Toyota University and in-Dealer training
Responsible to recognize broader issues and bring to the attention of the Zone Sales Manager

Support TCI:

Influence and persuade Dealers without direct authority to comply with TCI Corporate objectives whose benefit may not be immediately apparent. These objectives may involve sales targets, sales programs, sales processes and activities to enhance the Toyota brand
Prepare detailed Dealer contact reports outlining Dealer performance KPI'S and actionable items relevant to the Dealers business and TCI Dealer standards, policies and procedures
Support future Business Innovations initiatives by acting as a Change Agent in the Dealership
Proactive sale of supplemental vehicle supply to Dealerships
Work cross functionally with the sales team, other departments within the Zone and TCI Head Office
Provide timely market data/surveys, industry feedback and market performance analysis

What You'll Bring:

College diploma or University degree in Business or Automotive marketing, or equivalent work experience
5+ years of automotive experience
Experience in a combination of the following areas is preferred: Product Planning, Sales & Inventory Planning, Dealer Development, Pre-Owned, National Sales and Marketing
Prior field experience or exposure to Dealership sales operations is an asset
Strong product knowledge is preferred
Excellent leadership, relationship-building and negotiation abilities to balance both the needs of Dealers and TCI Corporate objectives
Self-starter with organizational, time management, analytical & problem solving skills
Ability to be tenacious to continuously develop customer centric solutions for Dealers even in the face of adversity
Means to thrive in a high stress, challenging environment
Capacity to handle disagreements in a professional manner while maintaining productive relationships with stakeholders
Excellent communication and presentation skills
Demonstrated understanding of PDCA (Plan, Do, Check, Act) principles
Proven ability to initiate & improve work processes to increase efficiencies
Strong working knowledge with Microsoft Office Suite (Excel, Word, PowerPoint, etc.)
Ability to travel & work extended or flexible hours
Valid class G driver's license
Bilingual (English/French) skills is an asset

About Us

Toyota Canada Inc. (TCI) is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.

What Sets Us Apart?

A focus on People, Passion for Toyota, Innovation and Make Things Better has made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

What You Should Know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law. Please advise us at any point during the recruitment and selection process or your employment if you require accommodation.

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Toyota Canada, Inc.

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