Description:

About our company:

Bakerly, a happy family-owned company, is proud to be home to one of the fastest growing brands in the US food industry! We are a baked goods manufacturer that places an emphasis on absolutely delicious, premium and authentic recipes that use only the very best ingredients. Our lovely offices located in Miami, Easton, PA. or at the heart of our new state-of-the-art production facility in San Antonio, Texas will make you feel right at home!

Please visit our website to learn more about our delicious French crêpes, golden croissants, fluffy pancakes and our large range of outstanding French brioches.

Bakerly's Philosophy is simple: Companies don't succeed, people do! so let's Work Hard, Play Hard!

The Systems and Network Administrator is a crucial hybrid role responsible for maintaining the seamless operation of our IT systems and network. This position requires a proactive approach to system troubleshooting, network management, and security compliance, ensuring robust IT support across all company sites. This role will report to IT Manager.

Primary daily responsibilities:

System Administrations roles:

- Security Monitoring: Regularly check and respond to security alerts within environments such as 365 Defender and Microsoft Entra.

- Technical Support: Provide timely resolution for hardware and software issues for end users, both onsite and remotely.

- System Support: Utilize ticketing systems to effectively track and complete IT support tasks.

Network Administration roles:

- Uptime and Availability: Ensure continuous network availability across all sites; monitor network performance.

- Security and Compliance: Implement security measures, including updates and patches; collaborate with IT leadership to uphold security policies.

- Strategic Improvements: Partner with IT leadership and third-party vendors to put in place strategy and enhance network infrastructure.

- Issue Resolution: Proactively handle troubleshooting and rapid resolution of network issues.

Requirements:

- Personality: Positive attitude with a proactive approach.

- Experience: At least 2 years in IT support, with substantial exposure to network administration.

- Technical Skills: Proficiency in managing Windows-based systems, Office 365 (Defender, Entra, Exchange), Active Directory, and Windows Server OS. Familiarity with Cisco-oriented network devices and Cisco Meraki solutions.

- Hardware Skills: Skilled in setting up and troubleshooting devices such as laptops, mobiles, and video conferencing systems.

- Certifications: Network+ or equivalent preferred. Additional certifications in Cisco Meraki are desirable.

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Bakerly LLC

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System and Network Administrator