About The Role

As an SDR Manager at BigPanda, you will be a key leader responsible for hiring, managing, coaching, and developing a high-performing Sales Development Representative (SDR) team. Reporting to the Director of Global Sales Development, you'll work closely with Sales, Partner, and Marketing leadership to ensure strategic alignment across functions, drive collaboration, and consistently deliver on pipeline generation goals.

Your leadership will directly impact our ability to scale pipeline, improve team effectiveness, and develop future sales talent for the organization.

Location- Hybrid in Philadelphia, PA (In office Monday, Tuesday, and Wednesday each week with additional days as needed)

What You'll Be Doing

Recruit, onboard, and train top-tier SDR talent
Motivate and manage a team of SDRs to meet and exceed KPIs and pipeline goals
Develop and implement SDR strategies that align with BigPanda's broader go-to-market initiatives
Provide hands-on coaching through regular 1:1s, call reviews, and performance feedback
Collaborate cross-functionally with Sales, Marketing, and Partner teams to ensure optimal lead flow, campaign execution, and messaging consistency
Leverage data to monitor SDR performance, identify areas of improvement, and drive operational efficiency
Establish and maintain a culture of continuous learning and development
Manage SDR team tools and processes in partnership with Revenue Operations
Report on team performance and provide insights to senior leadership
Other duties as needed

About You

2+ years of experience managing or mentoring SDRs or BDRs in a high-growth SaaS environment
Bachelor's degree preferred
Proven track record of hitting and exceeding pipeline targets through team leadership
Strong understanding of modern sales development tools (e.g., Salesforce, 6sense, Outreach, LinkedIn Sales Navigator, Gong, etc.) and methodologies (e.g., Intent-Based Prospecting, social selling, video prospecting)
Exceptional communication and interpersonal skills
Data-driven mindset with experience using analytics to drive performance
Strong coaching, motivational, and team-building capabilities with a track record of developing high-performing SDRs
Enthusiastic and highly motivated individual
Ability to thrive in a dynamic, fast-paced environment

About Us:

BigPanda is a fast-growing, values-driven, global company that enables Tech Ops teams to keep the digital economy running. BigPanda's AI-driven IT operations (aka AIOps) platform transforms IT data into insight and action. By eliminating IT noise, automating incident management, and keeping our customers' digital services up and running around the clock, we become a mission-critical part of our customers' IT operations.

With BigPanda, some of the world's largest enterprises including Hulu, Cisco, United, and many others are able to reduce costs and increase efficiencies, accelerate business velocity, and deliver extraordinary customer experiences.

BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners.

Our Benefits:

Competitive equity
Remote-first environment
Unlimited PTO
Twelve (12) paid holidays throughout the year
Comprehensive health benefits
#PandaParent support. Financial assistance for fertility, adoption, and surrogacy expenses as well as a combined total of eighteen (18) weeks fully paid leave for all new parents
Financial planning services
Employee learning & development budget
Values-based recognition (quarterly and annually)
Social community & ERG programs
Dog friendly office
Lunches provided in office
Flexible work environment along with a work-from-home stipend to support remote work arrangements
Values-based culture

Market competitive salary with an anticipated on target earnings (OTE) range of 140,000 - 150,000 . Actual salaries will vary depending on a candidate's experience, qualifications and skills.

BigPanda offers a generous total rewards package that includes base pay, bonus, equity, and a world-class benefits program. We run two (2) compensation review cycles per year to ensure that managers can recognize employees without much lag between achievement and reward. All of this builds toward the best compensation we can give to anyone: the ability to develop your skills each and every day. BigPanda has a significant focus on career development that is at the core of our employee experience.

BigPanda is proud to be an Equal Employment Opportunity workplace employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Note: BigPanda is an E-Verify Employer

If you need assistance or an accommodation due to a disability, you may contact us at peoplequestions@bigpanda.io.

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