Worker Sub-Type:
Regular

Job Description:

Are you the person we are looking for?

As the Senior Services Sales Manager, you will help drive the drive growth of professional services across North America. You will collaborate with sales and technical teams to deliver tailored solutions that accelerate customer success with QNX platforms. This role combines consultative selling, solution design, and strategic account planning to create high-value engagements that complement product adoption. You will work closely with Regional Sales Managers and Professional Services leaders to scope, price, and close complex services opportunities.

In this role you will:

Drive services revenue growth by increasing bookings and attach rates to product opportunities in priority accounts.
Partner with Regional Sales Managers on account planning: identify new opportunities, map stakeholders, and build multi-quarter pipelines.
Lead discovery sessions with engineering and executive stakeholders to translate technical needs into scoped, value-based services engagements.
Develop clear, compelling business cases and presentations that outline scope, milestones, resources, and cost justification.
Collaborate with Professional Services leaders to shape and price solutions, including delivery timelines, milestones, and change-order processes.
Manage the end-to-end services sales cycle: qualification, proposal/SOW development, approvals, negotiation, and close.
Ensure compliance with pricing, contracting, and governance processes in partnership with Finance, Legal, and Deal Desk.
Maintain forecast accuracy and pipeline discipline in CRM; provide risk assessments and proactive mitigation plans.
Act as a mentor for services selling, enabling account teams on positioning, discovery, and proposal quality.
Share customer and market insights with Product and Marketing teams to influence service offerings and go-to-market strategies.

What you bring:

Significant experience in consultative B2B selling of professional services, technical solutions, or complex software (embedded/IoT experience preferred).
Demonstrated success closing high-value, complex engagements, including negotiating MSAs/SOWs and commercial terms.
Ability to manage full sales cycles: discovery, qualification, value articulation, proposal development, negotiation, and close.
Strong communication skills with technical and executive stakeholders.
Working knowledge of embedded software development lifecycles and ability to translate technical requirements into scoped engagements.
Proficiency with CRM tools (e.g., Salesforce) and Microsoft 365.
Ability to travel across North America (typically 25-50%).

Nice to have:

Experience selling into regulated or safety-critical industries (e.g., automotive, medical, defense).
Familiarity with safety/security standards (e.g., ISO 26262, IEC 61508) and their impact on services scope.
Background in embedded platforms or prior engineering/architect roles.
Experience with value-based pricing and services business case development.

Core Competencies

Customer-first, consultative mindset with strong value articulation skills.
Strategic thinking and prioritization of high-impact opportunities.
Ability to influence without authority in a matrixed environment.
Disciplined pipeline management and data-driven forecasting.
Commercial acumen in pricing, margins, and risk management.
Ownership and accountability from opportunity inception through delivery transition.

Scheduled Weekly Hours:
40

Compensation Hiring Base Salary Range:
$130,000.00 - $182,813.00

Please be advised that the compensation hiring range indicated herein is provided solely as a good-faith estimate of expected base compensation for the position. The actual compensation offered will be determined at the time of hire and is contingent upon multiple factors, including but not limited to the candidate's qualifications, relevant experience, demonstrated skills, and results of assessments conducted during the hiring process.

Bonus:
The BlackBerry Sales Incentive Pay (SIP) program is a bonus incentive program designed to reward eligible employees for their contributions towards BlackBerry's sales success. SIP payments are based on an employee's sales performance against quarterly or full-year quotas for the fiscal year.

Benefits:
The BlackBerry Employee Benefits programs offer a wide range of benefits that support your physical, financial and personal well-being. BlackBerry remains committed to offering affordable benefits including coverage for medical, dental, vision, life, disability insurance, retirement, employee share purchase program and paid-time-off to those that meet the eligibility requirements.

Disclosure of Position Status:
This is an active opening. We are seeking to fill this position immediately

Disclosure of Artificial Intelligence:

We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process. All applications are reviewed and evaluated by our hiring team.

BlackBerry Limited

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