Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Responsibilities

The Product Quality Engineer acts as the primary quality partner to Engineering, ensuring that all designed and delivered products meet rigorous engineering and quality standards. This role supports both new product development and existing fielded products by participating in design reviews, driving risk management activities, and developing robust Quality Control Plans. The position also collaborates with suppliers, manages corrective actions, and leverages data analysis to optimize quality performance throughout the product lifecycle.

Engineering Support

Serve as the primary quality resource for Engineering during design and development activities.
Ensure all designed and delivered products comply with engineering and quality standards.

Product Development & Lifecycle

Support new design projects and existing fielded products.
Participate in design reviews, providing quality input during concept and development phases.

Risk Management

Ensure completion and documentation of risk management activities such as FMEA.

Quality Planning

Develop and maintain Quality Control Plans aligned with product requirements.

Supplier Collaboration

Work with suppliers to implement inspection and verification points during production processes.
Support corrective and preventive action (CAPA) activities for contract-manufactured parts and supplier issues.
Manage disposition of supplier nonconforming material through the deviation request (DR) process.

New Product Introduction (NPI)

Drive quality activities for NPI projects, including qualification and validation of new designs.

Performance Analysis

Collect and analyze supplier performance using key metrics.

Second Source Evaluation

Support second source requests by evaluating first article results, manufacturing capabilities, and business impacts.

Qualifications

Minimum Education:
Bachelor's degree in Quality Management, Engineering, or related field

Preferred Education:
Bachelor's degree in Quality Management, Engineering, or related field

Minimum Experience:
2 years

Preferred Experience:
5+ years

Required Licenses/Certifications:

Experience with ISO 9001, SAP, Excel, Word, PowerPoint, Teams, and Outlook
Certifications such as Six Sigma Black Belt or ASQ Certified Quality Engineer (CQE) are a plus

Success Profile
• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

#LI-KM1 #LI-HYBRID

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $59,795 - $122,400. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

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Product Quality Engineer