Hours:

Schedule:

This position is hybrid and remote eligible for up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must be flexible to meet current and future business needs.

Comprehensive Benefits:

ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.

Pay and Incentive Plan:

Starting Pay: $101,852 Salary Range: $78,363 - $113,596
In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success.

Purpose of Position:

The Project Manager leads the planning and execution of medium to large-scale projects that drive operational efficiency, innovation, or regulatory compliance at ESL. This role uses standard project management methodologies to manage scope, schedule, risk, and stakeholders. Project Managers work cross-functionally to deliver value, support continuous improvement of processes in the Project Management Office (PMO), and mentor less experienced team members.

Accountabilities:

Lead Project Planning and Delivery

Manage the full lifecycle of strategic projects ranging from system implementations to product or process improvements
Apply Agile, Waterfall, or hybrid methodologies to coordinate teams, tasks, and resources
Drive timely completion of deliverables within agreed-upon scope, timeline, and budget
Prepare project plans, charters, risk logs, and status updates for various stakeholders

Partner with Stakeholders

Build strong relationships with internal departments, vendors, and consultants
Ensure high levels of client satisfaction through accessible, responsive communication
Navigate challenges and negotiations professionally to keep projects aligned and moving forward

Support PMO Team and Process Standards

Contribute to the refinement of project templates, processes, and tools in collaboration with the PMO
Provide feedback on practical improvements based on project execution experience
Mentor Project Coordinators and early-career team members, offering guidance on documentation, scheduling, communication, and best practices
Help foster a culture of learning and excellence within the PMO

Continuously Develop Skills and Advance Expertise

Stay current on industry trends and best practices
Participate in training and self-development opportunities
Perform other related duties as assigned or appropriate to support business needs

Qualifications:

Bachelor's degree or 4 additional years of directly related experience in Project Management
Minimum of 5 years project management experience, including:
- Leading cross-functional teams of 10+ participants
- Managing projects 6+ months in duration
- Demonstrated experience managing projects requiring complex analysis and problem solving
- Demonstrated experience managing projects resulting in presentation of recommendations and roadmaps
In-depth understanding of effective project management principles and processes
Excellent written, interpersonal and verbal communication skills at all levels of the organization
Excellent presentation skills tailored to the audience with demonstrated ability to distill abstract and complex information into a simple-to-understand delivery
Excellent leadership and team building skills
Strong facilitation and conflict resolution skills and ability to recognize and escalate issues
Strong planning and organizational skills
Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

Preferred Qualifications:

PMP Certification
Certified Scrum Master
Knowledge of banking products and services

We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.PDN-a1f28480-279a-419b-beda-eca0c959c113

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Project Manager