Job Description
Job Posting: Manager, Project Governance Office

You will be working on a flexible hybrid schedule as part of Fidelity's dynamic working arrangement.

Who We Are

At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we're constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you'll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You'll have a wide range of opportunities to grow and develop your career in an inclusive environment where you'll feel valued and supported to be your best - both personally and professionally.

What You'll Be Doing

The Project Governance Office (PGO) manages the portfolio of projects for Fidelity Investments Canada (FIC), focusing on prioritization efforts to meet FIC's regulatory obligations and strategic business development, and ensure adequate capacity planning for IT and Business resources. PGO applies Project Managers' expertise to oversee and monitor projects in a fast-paced environment from initiation to implementation and closeout, ensuring time to market timelines and disciplined adherence to projects' business objectives, budget and risk controls. The PGO is also responsible for the Post Implementation Assessment and monitoring benefits realization of initiatives within the organization.

Establishes structured and proactively managed portfolio of projects across various FIC Divisions.
Collaborates with business leads to plan initiation of projects, including estimation, timing and resourcing of prioritized initiatives.
Assigns projects to individual project managers, proactively monitors portfolio activities and support team members in the successful execution of their projects.
Leads continuous enhancements of project governance and ensures that project management standards, processes and procedures are adhered to.
Collaborates with all internal business and technology partners, providing adequate communication, transparency and reporting on PGO portfolio of projects for ITEC.

Manages complex initiatives, including possible delegation of project workstreams to other project managers or business leads.
Leads project team(s) in a matrix environment, clarifying roles & responsibilities, providing individual direction and feedback and ensuring adequate project governance, communication and reporting are in place.
Utilizes variety of program management techniques to manage interrelated projects for a specific functional department, service unit or line of business to provide consistent project management expertise across a group of initiatives, coordinate inter-project and intra-project dependencies and resolve project and program issues
Maintains focus on quality of delivery, cost, scope and timelines, providing transparent reporting on progress and timely escalation of risks and issues to project sponsors and business stakeholders.
Proactively works on proposing solutions to project goals and resolution of issues, and recommends appropriate project delivery approach, including agile, waterfall, or a combination of both.
Manages 3rd party vendor involvement where required in project execution and delivery.
Maintains active collaboration with Executive Sponsors and Business Leads to understand strategic objectives and coordinates cross-departmental communication of priorities.
Prepares effective portfolio communications and presentations for FIC Senior Executives Team and / or Executive Steering Committees members, where appropriate.
Establishes strong relationships with Fidelity business and technology partners, including FIL and FMR.
Manages expectations and influences project-related business decisions.
Closely work with IS Executive Team and IS Managers to ensure continuous alignment with advancements in IT tools and processes, and adoption of emerging technologies.
Directly manage a team of project managers, providing leadership, guidance and support of the team's objectives and individual personal development goals.
Communicate overall business objectives to project managers and conduct annual goal setting and performance reviews.
Assign projects within the PGO portfolio of projects, clearly defining deliverables and performance expectations.
Monitors execution of assigned responsibilities and provide immediate feedback where necessary to facilitate the adjustment of project plans and delivery timelines.
Conducts regular one on ones, formal and informal coaching sessions with project managers and provide input for future career growth opportunities and goals.
Leads adoption of new project management methodologies / tools and support relevant team training.

What We're Looking For:

Strong organizational skills, attention to detail.
Expert knowledge of project management and development methodologies.
Organizational awareness; focus on key partnerships, teamwork and relationships building.
Drive for results while managing portfolio risk and issues.
Excellent written and verbal communication skills; ability to demonstrate an understanding of business needs and interests and communicate the broader picture to all stakeholders.
Leadership, facilitation, negotiation, influence and customer relationship management.
Team management and resource management skills.
Solid understanding of financial industry and technology.

Expertise You Bring:

University degree (bachelor's degree), Project Management education or equivalent work experience.
Project Management Professional (PMP) and Certified Scrum Master (CSM)
Project Management Experience in the financial industry.
Strong experience and demonstrated ability to organize and monitor complex programs / projects.
Experience with cross-functional, cross-hierarchy work, including communication and relationship management.

Current work authorization for Canada is required for all openings.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans' status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

By applying to this job, you are consenting to receive an automated acknowledgement of your application.

Some of the ways we'll help you feel valued and supported as part of our team:
Flexible working arrangements - 100% remote, hybrid, and in office options Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada's Top 100 employers for the last five years.
- Parental leave top-up to 100% of your salary for a period of 25 weeks.
- Up to $650 for home office equipment.
- Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice.
- Diversity and inclusion programs, including an active network of Employee Resource Groups.
- Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans' status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

• Canada's Top 100 Employers
o Greater Toronto's Top Employers
o Canada's Top Family-Friendly Employers
o Canada's Top Employers for Young People

• Great Place To Work® Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today's Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

• LinkedIn Top Companies in Canada

• Human Resource Director (HRD) - Best Place To Work
o HRD - 5-Star Benefit Program
o HRD - 5-Star Diversity & Inclusion Employer

Designations
• Canadian Compassionate Companies - Certified
• Benefits Canada's Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter's Most Innovative HR Team

Fidelity Investments Canada

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Manager Project Governance Office