Join the GDI Family!

One provider. One solution. All your facility maintenance services.

GDI provides unequalled capability and expertise in the facility services sector across Canada and the United States. Our broad knowledge and competencies in integrated facility services will contribute to the success of our business partners. With nearly a century of experience, our excellent service delivery distinguishes us from other facility services providers. Our team of over 30,000 individuals offer innovative cleaning techniques, best-in-class capabilities, and unrivaled experience.

Summary:

The Industrial Engineer is a cross-functional partner providing critical support across multiple departments. This role will own document control and account setup, administer key operational systems, and support pricing and proposal generation. You will also troubleshoot invoicing issues, manage contract updates, and help ensure smooth start‑ups and ongoing service delivery.

Essential Duties:

Account & Document Creation

Create, update, and close customer accounts within official account documents; track assignments and personnel changes.
Publish and maintain start‑up documentation for new accounts; ensure accuracy and version control.
Maintain comprehensive document control for contracts, customer documents, RFPs, and all engineering documentation.

Systems & Tools Management

Administer operational documents used by Operations (staffing, contracts, job schedules).
Manage billing instructions and updates; create hourly billing back‑up sheets; troubleshoot with Operations and IT.
Administer UKG budget files and maintain data integrity.
Administer CleanTelligent: set up new accounts, issue templates, and process personnel changes.
Participate in GDI Calc training/meetings and support Sales team usage.

Proposals, Pricing & Contracts

Partner with Sales to develop new proposals from a workloading and pricing standpoint; review RFPs to ensure accuracy.
Execute proposal updates and addenda as needed.
Manage contract addenda, prepare customer documents, track approvals, and implement billing changes with Accounting.
Review contracts and set up subcontractor agreements.

Operations Support

Troubleshoot invoicing and customer billing issues to resolution.
Prepare job schedules on select start‑ups; provide time values to Operations.
Maintain staffing sheets and govern access for Operations leadership.
Participate in monthly cost reviews with Operations.
Track equipment requisitions for approvals and coordinate delivery.
Attend site visits and bid meetings; facilitate key customer relationships; meet with customers as needed.
Support sales in reading bid packages and qualifying opportunities.
Assist other business units with workloading and special projects.

Qualifications:

Bachelor of Science – Industrial Engineering or degree in other related field required
Entry level – 1+ years related experience
Advanced proficiency across all Microsoft Office platforms
Strong Verbal and Written Communications Skills
Process Improvement Experience
Advanced analytical capabilities
Organizational and Project Management skills

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GDI Services Inc US

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Entry Level Industrial Engineer