CHIEF PEOPLE OFFICER

Jericho Road Community Health Center is actively seeking a Chief People Officer. This position is full-time, within the Executive team, working across all sites with the primary location being 181 Barton.

Responsibilities:

Provide executive leadership and strategic direction for Jericho Road's human resources and people strategy, aligned with our mission and strategic priorities
Oversee talent acquisition, onboarding, retention, compensation, benefits, employee relations, performance management, professional development, and offboarding
Strengthen systems for performance, accountability, recognition, employee engagement, talent development, and workforce planning
Partner with leaders on complex employee relations matters and promote consistent, equitable, and legally compliant employment practices
Oversee HR resources, systems, budget, and team performance, using workforce data and trends to inform leadership decisions and continuous improvement
Provide strategic oversight of organization-wide staff learning and development, including required staff training, professional development, and learning initiatives that build workforce capacity and support organizational priorities
Strengthen the design and delivery of staff training through effective adult-learning principles, engaging learning methods, appropriate use of technology, and ongoing evaluation of training effectiveness
Develop and implement leadership development strategies that strengthen leadership capabilities, effectiveness, and accountability at all levels
Partner with the CEO, Executive Team, and other leaders to strengthen leadership effectiveness, team dynamics, and organizational capacity
Develop succession planning and talent development strategies for critical leadership and other key positions
Foster a culture of accountability, trust, collaboration, inclusion, professionalism, wellbeing, and alignment with Jericho Road's mission and values
Advance strategies that strengthen staff engagement, retention, recognition, wellbeing, and the overall employee experience
Ensure Jericho Road's mission and values are meaningfully reflected throughout the employee experience and organizational culture
Use staff feedback, workforce data, and other measures to identify opportunities to strengthen culture and staff experience
Provide executive oversight and support to the Senior Director of Ministry and the ministry portfolio, including spiritual care, justice and inclusion, faith-based community initiatives, and volunteer engagement
Ensure effective integration of ministry with Jericho Road's broader mission and organizational priorities
Strengthen the connection between Jericho Road's mission, organizational culture, staff experience, and patient experience
Support organizational and community initiatives that reflect Jericho Road's commitment to dignity, compassion, justice, service, and care for the whole person
Serve as a strategic thought partner to the CEO and Executive Team on people, culture, leadership, organizational effectiveness, and change
Partner with leaders to align organizational structures, roles, talent, culture, and workforce capacity with strategic priorities and evolving organizational needs
Lead and support organizational change initiatives, helping assess readiness, plan for change, and address the people, culture, leadership, and workforce implications of significant strategic initiatives and growth opportunities
Strengthen systems and practices that support cross-functional collaboration, accountability, communication, prioritization, and effective execution
Serve as a trusted advisor and strategic partner to the CEO and participate fully as a member of the Executive Leadership Team, bringing an enterprise-wide perspective to organizational decisions
Constructively challenge assumptions, identify organizational and people-related risks, and help the CEO and Executive navigate complex decisions
Foster collaboration, trust, accountability, and effective communication across leadership teams, including supporting clear communication of organizational priorities, changes, expectations, and values
Model Jericho Road's mission and values through visible, values-based leadership and a commitment to servant leadership, dignity, and respect for every person

Qualifications:

Bachelor's degree in human resources, business, organizational development, psychology, or related field; master's degree preferred
Significant progressive leadership experience in human resources, including substantial responsibility for leading an HR function in a complex organization
Broad and demonstrated expertise across core human resources functions
Demonstrated experience in organizational development, performance management, leadership development, staff engagement, learning and development, and supporting organizational change
Proven ability to serve as a trusted advisor to senior and executive leaders, coach leaders through complex people matters, and provide guidance on workforce and employee issues
Excellent interpersonal, communication, facilitation, and conflict-resolution skills, with sound judgment, discretion, and the ability to handle sensitive and confidential matters effectively
Experience fostering a healthy organizational culture grounded in accountability, trust, inclusion, collaboration, and employee wellbeing
Demonstrated ability to lead and support faith-based ministry and spiritual care initiatives with authenticity and cultural humility
Preferred experience in nonprofit, healthcare, community health, or other mission-driven organizations
Preferred experience leading organizational change or transformation and using data to strengthen organizational effectiveness

Rate: $140,000-$160,000 salaried. Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components.

Job postings are not intended to be an exhaustive list of duties. You will be expected to perform different tasks as necessitated or required by your role within the organization and the overall missional objectives of the organization.

Jericho Road Ministries, Inc.

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