Job Description

Summary of Position:
Launch Leominster is a new, safe and fun indoor family entertainment park openingin
Leominster, Massachusetts just after the new year.We are looking to hire a few key
roles to help make this park a smashing success.Launch Leominster Family
Entertainment Park will be everything a kid could dream of; a 32,000 +/- sq. ft. facility
with a trampoline park, an arcade, VR simulator, ninja warrior courses, 8 lanes of
bowling, XP Arena, Krave restaurant and more!
Launch Leominster is searching for an individual who is passionate about people,
fitness and fun!This key member will be fully responsible for calculating and analyzing
the park's per capita spend, headcount, and overall sales. They are also responsible for
maintaining existing group partnerships and the development of new relationships
alike.In this role you will call upon leaders and coordinators in our community as well
as executing Launch Marketing's promotional kits. A Sales Manager's primary goal is to
create lasting partnerships that deliver results.

Duties Responsibilities:
Ensuring proper role out of Launch Marketing's promotional kits
Train cashiers to feel confident with promotion and upselling
Print and keep stocked all marketing materials/collateral
Create 3 posts per week for social media
Post live videos
Work daily in conjunction with Launch's management team to coordinate staffing
and execution of group event bookings
Troubleshoot event coordination and staffing issues
Perform daily outbound calls
Receive daily inbound calls upsell
Conduct facility tours with all potential leads
Accountable for achieving company goals related to Group sales.
Lead responsibility for park's headcount and identifying ways to bring guests in
Manage event bookings for Launch Street Team events
Provide exemplary guest service to develop and sustain partnerships.
Maintain excellent public relations answering questions, comments and inquiries
through telephone, verbal and written communication.
Maintain accurate database and record keeping in the park's dashboard

Follow company policy and procedure for booking events in accordance with
standard operating procedures.
Assist in resolving guest service issues in accordance with company policy
Maintain a positive experience for all guests of Launch Entertainment Park
Pricing special events (lock-ins, corporate events, after prom) with assistance of
park ownership/corporate
Identifying street team events in the local community (minimum 1-2 per week)
Create awesome memories!

Experience/Qualifications:
Sales Experience
Very strong interpersonal and communication skills
Must have the ability to deal effectively with a wide variety of people.
Dependable, committed and willing to work occasional weekend hours.
Must be goal-oriented, enthusiastic, self-motivated, professional, well organized
and possess the ability to work independently.
Previous marketing, sales, account management
Social media experience
Knowledge of Google Sheets/ Excel

Educational Requirements:
College Degree (Marketing/ Business/ Public Relations) preferred
Role:
Full-time preferred, will consider part-time
Salary:
Commensurate with qualifications and experience

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North Central MA Launch LLC

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