The Project Manager, Implementation Project Team will support the implementation and coordination of student health insurance plans for colleges and universities, working closely with internal teams and school administrators to ensure successful plan launches and renewals. The Project Manager will be responsible for the effective project management of implementing process solutions of all levels of complexity and ensuring adherence to client requirements and expectations.

Your Impact

Prepare project documentation, including project updates, meeting notes and agendas.
Develop and help manage client relationships and ensure an excellent experience with implementations, working to resolve issues quickly and always having the client perspective.
Tracking and executing post-implementation season improvements and initiatives
Manage a portfolio of new and renewing client implementation projects, ensuring accurate tracking, timely updates and complete documentation using project management tools.
Ensure compliance with standard operating procedures, quality guidelines, and timelines, and providing feedback on potential process enhancements.
Communicate with both internal and external customers and stakeholders to provide updates and escalate issues as needed

Successful Candidate Will Have

Bachelor’s degree or equivalent experience
3-5 years of project management experience, with client-facing experience being highly desirable
Strong organizational and time management skills
Excellent written and verbal communication
Strong presentation skills, including the ability to effectively lead meetings
Comfortability working with cross-functional teams and managing multiple tasks
Proficiency in Microsoft Office; familiarity with project management tools such as Smartsheet
Proactive attitude and willingness to learn
Attention to detail and ability to work independently with supervision

Risk Strategies Company

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Implementation Project Manager