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Job Description:

We are immediately hiring a Quality Manager in Etna, OH for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

Pay Type: Exempt / Salary paid Twice Per Month
Annual Salary Pay: $100,000-$120,000 per year base on experience
Annual Bonus Incentive: 10% of salary per year
Schedule: Monday-Friday 08:00am-04:30pm

Ryder E-Commerce (formerly Whiplash) is the nation's leading provider of omnichannel and e-commerce distribution solutions at the point of entry and into the domestic supply chain. We specialize in end-to-end national logistics services, extensive value-added warehousing services, and integrated omnichannel and e-commerce fulfillment.

We are creative problem solvers for established and emerging brands. Our omnichannel distribution network delivers speed, flexibility, and cost savings. A full suite of 3PL fulfillment services ensures the successful shipment of your goods across multiple channels. We ship more than 500 million units each year for the nation's largest manufacturers, retailers, and e-commerce businesses.

Here are a few of the many benefits when working with us:

Medical, Dental, Vision Benefits start at 30 Days
401 (K) Savings Plan with a company match
Discounted employee stock purchase options
Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
All major holidays paid and Paid time off within your first year
Up to 12 weeks paid maternity leave

Apply Here With Ryder Today

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

Click here to see all Opportunities at Ryder: https://ryder.com/careers

EEO/AA/Female/Minority/Disabled/Veteran

SUMMARY
The Manager Quality II is responsible for the day-to-day administration of the Quality Management System on account(s) of higher complexity including adherence to company and industry standards.

ESSENTIAL FUNCTIONS

Coordinate and lead continuous improvement activities as needed.
Provide regular and proactive communication to customers and Ryder Management
Design, implement, monitor and maintain the Quality Management System including documentation and records based on internal and external standards/regulations.
Coordinate and lead continuous improvement activities using fundamentals of Lean and Six Sigma as needed.
Support regulatory compliance and certification requirements.
Establish agenda and frequency, and lead of the regular Management Review meetings.
Perform all functions related to Quality Assurance for a start-up or expansion.
Engage the operations team and the customer to ensure achievement of business objectives.
Design, implement and monitor the system for the effective collection, analysis and presentation of non-conformity data.
Design the reports to review effectiveness of the Quality Management System.

ADDITIONAL RESPONSIBILITIES

Assist in implementing and maintaining Customer Satisfaction Management and Scope Management processes.
Identify location training needs for Quality Assurance topics, develop the training materials and deliver to identified employees.
Independently performs assignments with instruction limited to results expected.
Determines and develops approach to solutions.
Exerts influence on the overall objectives and long-range goals of the organization.
Manages Diversity and Inclusion
Performs other duties as assigned.

EDUCATION

Bachelor's degree Business/Engineering/Supply Chain or a minimum 8 years related work experience.

EXPERIENCE

Nine (9) years or more experience Operations Management experience
Seven (7) years or more experience Quality Management/Process Improvement
Seven (7) years or more experience Process Mapping and Standard Operating Procedures documentation and project management experience preferred

SKILLS

.Acts independently to determine methods and procedures on new assignments. Business Acumen
Develops and delivers effective presentations.
Ability to build strong customer relationships. Drives for results
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). Has approachability and is comfortable around higher management
Ability to work independently and as a member of a team.
Flexibility to operate and self-driven to excel in a fast-paced environment.
Capable of multi-tasking, highly organized, with excellent time management skills.
Builds and manages effective teams.
Ability to lead/manage others. Decision Quality. Managerial courage
Ability to be comfortable and effective with issues that lack clarity, structure or certainty.
Seeks to acquire knowledge in area of specialty.
Highly thorough and dependable. Integrity, trust and perseveranceDetail oriented with excellent follow-up practices
Strong verbal and written communication skills.
Demonstrates problem solving skills.

KNOWLEDGE

Proficiency required in MS Office; advanced level.
Demonstrated knowledge of MS Project, Internal Audit/Corrective Action Systems Software (e.g. JKT); advanced level; preferred.

LICENSES

Certified Six Sigma Green Belt (1 Year, preferred).
ISO9001 certification required if applicable to account (1 Year, required).
ASQ's Certified Quality Auditor (1 Year, preferred).

TRAVEL
1-10%

Job Category
Quality

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:
Salaried

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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