Job Purpose:

Shields Health Solutions is seeking a highly motivated Technical Business Analyst to join our software engineering team in our Data Analytics department. This technical business analyst role will be responsible for gathering, analyzing and documenting requirements, work with the teams to create solutions, perform QA and help implement and roll out the solutions. Candidate should have first-hand knowledge of data and data driven applications, the software development process, and a solid understanding of general IT fundamentals.

Job Duties:

Create and present functional and technical requirements to business and IT teams and write user stories and acceptance criteria
Analyze problems/projects to identify scope and root cause and then document the outcomes
Work with various users at all levels IT Teammates, Business Managers, Executives and end users to plan and offer automated solutions, process reengineering and manage expectations and progress
Discover functional dependencies and help make recommendations on system/business solutions to mitigate risk
Facilitate data requirement review sessions with functional owners and end-user representatives
Be the go-to-person Subject matter expert (SME) on all projects under their responsibility
Write and review test cases and perform QA/Testing
Manage UAT with end users including coordination and user acceptance signoff
Prepare user and technical documentation
Lead agile teams through iterative development for assigned projects
Meticulously prepare and maintain all project artifacts such as functional requirements, action items, decision points, test cases, project timelines, gap analysis, meeting notes and agendas
Participate, lead or conduct project status meetings with key project stakeholders and Team members
Keen ability to detect when a project is stalling and what course of action (technical or operational) is required to get the project or issue back on track
Managing technical/operational problems and follow through on resolution
Ability to chase down and helping to solve data problems by using tools like Excel, Postgres SQL queries, Python, JSon
Strong analytical skills with ability to break down/understand request and troubleshoot at every layer from the application to the database layer
Perform qualitative and quantitative data analysis
Ability to do agile modeling such as activity diagramming/data modeling/process modeling/system modeling to communicate to Software Engineers data requirements

Experience/ Education:

College diploma or university degree in the field of computer science and/or Information Systems
Candidate needs to have 5+ years of experience working as a Technical Business Analyst/Systems Analyst/Data Analyst or similar
Experience working in strong Agile/Scrum team is required
Solid understanding of the SDLC, IIBA-AAC/PMI Certification/Agile Scrum Certification is preferred but not required
Solid understanding of Data Integration as well as data warehouse concepts and standard reporting models
Proven production level Application development & support experience is required
Proficiency with PC tools for analysis, modeling and documentation
Develop a good understanding of the organization's goals and objectives
Clinical, healthcare, pharmacy experience -helpful, not required
Must be meticulous with special attention to details of the project
Analytical and methodical critical thinker
Ability to adapt to changing priorities, scope and requirements with the ability to multi-task and context switch on the fly
Strong technical coordination skills to drive requirements and technical design by working with multiple teams
Solid Project management experience
Team and customer service oriented, flexible and adaptable with proven ability to solve problems in a collaborative manner with strong influencing and negotiation skills
Excellent written skills, with ability to present ideas in user-friendly language. Must be able to simplify complicated topics, in a way that multiple audiences can quickly/easily understand
Excellent oral and interpersonal communication skills, influencing skills
Practical problem solving and strategic thinking skills
Quick learner and has good memory retention
Highly self-motivated, pro-active nature and a passion for over-delivering while still meeting requirements
Ability to effectively prioritize and execute tasks in a timely manner and give departments an estimate of work prior to performing the work
Experience working in a team-oriented, collaborative environment and able to handle constructive criticism

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Technical Business Analyst