Department:
Talent & Org Strategy

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

The Manager Talent Acquisition Pipelines is responsible for designing and executing enterprise-wide talent strategies that build sustainable and inclusive pipelines across talent segments. This role leads programs such as D225, Internships, College Direct Hire, adult job seeker and K-12 engagement. The manager partners closely with business leaders to forecast talent needs, influence workforce planning, and deliver innovative pipelining solutions. This role also champions inclusion, strengthens Southwest Airlines' employer brand, and leverages data insights to inform strategic decisions. Success in this role requires a strong ability to influence across levels, delegate effectively, and think systemically to drive long-term talent outcomes.

Additional details

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Job Summary

The Manager, Talent Acquisition role is responsible for planning, developing, and overseeing talent acquisition and recruitment processes. This role involves leading efforts to recruit and hire top talent, champion diversity and inclusion, and build innovative talent strategies. It also includes creating a strong brand and value proposition to attract top talent and managing full-cycle recruitment for Southwest Airlines. Additionally, the manager will be responsible for identifying ongoing recruitment resources and analyzing relevant data and trends to inform talent strategy decisions.

Model the Southwest Way

Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees
Adhere to Company Values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment
Invest in Leadership and self-growth through participating in continuous learning and development

Responsibilities

Act as a partner to hiring managers, delivering a great experience to both Candidates and Hiring Managers
Execute and enhance SWA's recruiting strategy to attract top talent across various functions and geographies
Build and maintain strong relationships with senior leadership and hiring managers to effectively understand their talent needs, priorities, and business objectives
Manage relationships with external organizations, including vendor selection, contract negotiation, and outsourcing to meet talent acquisition and workforce hiring goals
Monitor industry trends and best practices in recruiting and talent acquisition and build strategies that enable adaptation to acquire top talent
Anticipate needs, forecast staffing shortages, and formulate proactive short and long-term strategies to meet organizational needs
Collaborate with the Recruitment Marketing team to ensure consistency in employer branding messaging across all channels
Lead recruiting teams and provide mentorship, coaching, and development
Establish goals and metrics for the recruitment team and conduct 'Check-Ins' to monitor team performance
Coach and advise individual contributors on the development of competencies and skills needed to achieve Employee needs and future career aspirations
Report and manage weekly, quarterly, and regular key metrics and indicators related to sourcing and retention
Analyze recruitment data and metrics to continuously evaluate and improve recruiting processes and outcomes
Collaborate with the Senior Leadership on the annual operating budget and plan resources to execute hiring goals
Participate in strategic discussions with key internal and external partners to remain innovative and forward-looking with talent acquisition processes, tools, and sourcing
Build and maintain recruiting policies, procedures, and training processes to enhance recruiting effectiveness
Leverage EEO/AAP/compliance strategies and goals to ensure EEO compliance and diversity goal achievement
Represent Southwest Airlines at industry specific events by strategizing attendance schedules, setting up and taking down, and preparing presentations to build a positive brand and source Candidates
May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

Knowledge of business and management principles involved in strategic planning, program management, resource allocation, human resources modeling, leadership technique, production methods, and coordination of People and resources
Knowledge of the applicant tracking system, and other relevant recruitment and sourcing technologies
Knowledge of data-driven approach to building recruitment processes and reporting for scale
Ability to develop and implement effective talent acquisition strategies
Ability to handle and resolve complex issues and interface well with people at all levels within the Company
Ability to inspire, coach, develop, and manage a team
Excellent presentation, communication, and writing skills across all levels of the organization
Skilled in collaborating and problem solving in a fast-paced environment
Skilled in using data and analytics to drive decisions and measure success
Skilled in using logic and reasoning to identify the strengths and opportunities of alternative solutions, conclusions, or approaches to problems

Education

Required: High School Diploma or GED

Experience

Demonstrated experience in directly or indirectly leading team(s)
Fully functioning, broad knowledge in:
- Human Resources (i.e. recruiting, or related field), strategy, planning, and project management
- Principles, practices, and techniques of effective recruiting and talent acquisition
Preferred experience using Workday, Phenom, and/or Quickbase program

Licensing/Certification

Physical Abilities

Ability to perform work duties from limited space workstation/desk/office area for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits:
Competitive market salary from $122,200 per year to $135,800 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you'll love:

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
Explore more Benefits you'll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits.
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.
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