Salary: $85,890.00 - $88,708.00 Annually
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 177188
Agency: Department of Motor Vehicles
Division: System Shared Services
Opening Date: 06/16/2025
Closing Date: 6/23/2025 5:00 PM Eastern
Residency Requirement: Yes
Residency Requirement (specifics):: Must reside within a 40-mile radius of Blythewood HQ.
Class Code:: AM55
Position Number:: 60032103
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: Band 7
Hiring Range - Min.: $85,890.00
Hiring Range - Max.: $88,708.00
Opening Date: 06/16/2025
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: You must apply on-line at www.careers.sc.gov. All applications must be received by 5pm on June 23, 2025. Follow the status of your application on-line. A resume may be included but will not be accepted or reviewed in lieu of an incomplete application. You will be notified of scheduled interviews and also the final disposition of the job. If you are having technical difficulties with submitting your application, please contact 1-855-524-5627.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities
We are seeking someone who is a "cut above" the average IT professional. The ideal candidate is a leader and team player in support of the agency. A strong interest in the field is desired. The role involves working with various departments to support computer systems and peripherals. Here at the SCDMV we value teamwork, commitment, and excellent customer service. Come join us and find the keys to your future!
This position is in the System Shared Services Unit of the Information Technology (IT) Department of Headquarters, Blythewood, South Carolina.
THIS IS AN INTERNAL POSTING ONLY
Responsibilities of the IT Manager I
• Management of desktop support personnel and desktop support responsibilities across all branch offices and headquarters to ensure efficient operation and user satisfaction.
• Provide second/third tier support for IT Help Desk by ensuring response to trouble tickets for break/fix including troubleshooting and resolving hardware and software problems on endpoint equipment, and other related business critical peripherals.
• Manages the administration, coordination, deployment and support, including life cycle management, of client-side endpoints, peripherals and related operating systems, which includes developing and maintaining software and hardware configurations.
• Provides technical guidance, assistance, and support to desktop technicians and other IT teams. Remains abreast of agency security requirements to ensure compliance.
• Responsible for inventory management and procurement card purchases for desktop related equipment and supplies. Manages assigned agency vehicles including maintenance and supply needs and monitors in accordance with agency and state fleet requirements.
• Manages personnel including training, EPMS, career counseling, corrective actions, employee recognition, recruitment and termination.
• Assists the IT Infrastructure Director with planning, budget forecasting, and changes and recommendations for operational policies and procedures. Provides status updates and seeks guidance and obtains necessary approvals from the IT Infrastructure Director.
• Performs all other duties assigned by IT Infrastructure Director.
Minimum and Additional Requirements

Minimum Qualifications
• A bachelor's degree in communications, business administration, information technology, mathematics, statistics, management information science or a related field and experience in telecommunications, data processing and/or information technology.
• Relevant experience may be substituted for bachelor's degree on a year-for-year basis.

Agency Requirements
• Must complete a nationwide criminal background check to include finger printing.

Additional Requirements• Strong knowledge of and hands-on experience with Microsoft common desktop operating systems and common business applications including Active Directory
• A working knowledge of desktop and laptop computer hardware and the ability to properly diagnose defective computer components and resolve hardware-related issues.
• Excellent communication and employee management skills. Positive attitude and high comfort level in a team-oriented working environment.
• Positive attitude and high comfort level in a team-oriented working environment.
• Ability to manage a team of desktop technicians and plan/supervise implementation of short/long-range network activities and priorities.
• Works under the supervision of the IT Infrastructure Director.
• Employee has general discretion to use own good judgment in accordance with industry best practices documents and procedures to include knowledge of agency needs and priorities.
• Must have a valid SC Driver's License. Some overnight travel may be required.
• Must be able to lift 50 lbs. May be required to work outside of normal 8:30 am - 5:00 pm.
• Must reside within a 40-mile radius of Blythewood HQ.
Preferred Qualifications
Agency Preferred Requirements
• At least 4 years' experience in a desktop support role in an enterprise environment required. A+, Network+, Dell and Microsoft certifications preferred.
Additional Comments

What's in it for you?
At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.

The South Carolina Department of Motor Vehicles offers an exceptional benefits package for full time employees (FTE) employees.
• Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
• An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household
So what are you waiting for? We're excited to hear from everyone with the skills, experience, and passion to do a great job.

Additional Comments

The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01

It is very important that you update your answers to both the Agency-Wide and Supplemental Questions each time you actually apply for a position. By your responses, you affirm, agree and understand that all answers are true and accurate. Any misrepresentation, falsification, or material omission of information or data may result in exclusion from further consideration or, if hired, termination of employment. I acknowledge by responding with a "yes" that I understand this statement

02

Do you have a bachelor's degree in communications, business administration, information technology, mathematics, statistics, management information science or a related field and experience in telecommunications, data processing and/or information technology?Relevant experience may be substituted for bachelor's degree on a year-for-year basis.

03

If you answered yes to the above question, please specify education, employer, dates of employment, job description, responsibilities, reporting manager, reason for leaving and any other pertinent or significant information.
04

Do you live within 40 miles of the Blythewood office or would you be willing to relocate to this area if you are offered this position?

05

This position has a salary of $85,890.00 and is nonnegotiable. Will you accept this salary if offered this position? (Internal Candidates will retain performance retention increases in accordance with the agency pay policy).

06

Are you currently a SCDMV employee?

07

Have you worked previously for the DMV or another State Agency?

Yes, DMV
Yes, another State Agency
No

08

If the answer to question #6 or #7 is "yes", please include what agency, what state, what facility, what department, address/location, current/former reporting manager, dates of employment, job title, job responsibilities/duties, reason for leaving. (If No, put N/A)
09

Do you have a valid driver's license? If yes, please provide the license number and the state in which the license was issued. (Example DL#987654321 / State Issued: Georgia)
10

Please print your name exactly as it appears on your Social Security Card.
11

Do you wish to claim Veteran Preference? If yes, you must submit a copy of your DD Form 214 (Member Page 4 or Service Copy 2) with your job application in order to qualify and claim this preference.

Required Question

State of South Carolina

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IT Manager I- 177188