Regional Operations LeaderAt TireHub we move more than tires - we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers - because they're at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes - to challenges, to each other, and to getting it done right.Role Summary:The TireHub Regional Operations Leader (ROL) is responsible for leading the operational performance, safety, and culture of 10 to 18 TireHub Logistics Centers (TLCs) within an assigned region. This role ensures the consistent execution of policies and procedures that drive service excellence, efficiency, safety, loss prevention, and Hubber (employee) engagement. The ROL partners with Sales and Customer Experience teams to align operations with customer expectations and business goals, while also collaborating with Human Resource Business Partners to recruit, develop, and retain top talent aligned with TireHub's values. This position directly manages 10 to 18 facility leaders and provides indirect leadership to approximately 250-300 Hubbers. Success in this role requires a strong operational background, sound judgment, and the ability to lead through influence in a dynamic, customer-focused environment.This position reports to the Director of Operations.When you say YES to something bigger:• Choose your day one benefits which include a no cost health insurance option
• TireHub funded Health Savings Account
• Additional benefit options including TireHub paid short/long term disability and life insurance benefits
• Paid vacation and holidays
• Parental leave programs
• Build your financial future with 401k including TireHub match
• Access to tire discounts, perks, and so much more!
The individual must exhibit the following core TireHub commitments: • - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships.
• - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique.
• - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end.
• - Speed is the currency in the tire industry. When we commit to a job, we get the job done - and we do it fast.
Role Specifics:- Develops and maintains operations of business plans to achieve targets related to safety, labor hours, equipment, facility costs, and human resource decisions to enable organizations to reach goals.
- Develops and leads through a Continuous Improvement mindset, being open and a business-minded, inquisitive, entrepreneurial leader unafraid of piloting new and different ways of operating.
- Establishes, monitors, and maintains productivity and quality standards, develops budget and cost controls, and focuses on continuous improvement of the operation.
- Ensures operational procedures are followed for activities such as verification of incoming and outgoing shipments, handling disposition of materials, and keeping TLCs inventory current and accurate.
- Reviews operating reports, identifies and directs the resolution of operational and maintenance issues to ensure efficient costs and to prevent operational delays.
- Responsible for financial analysis and aggressive management of operational expenses; manages their regional P&Ls and develops the ability for facility leaders to manage their facility P&Ls.
- Performs administrative activities associated with the effective management of operations, including compiling, storing, and retrieving data for reports, interfacing with other functional areas, and continuous communication with customers.
- Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.
- Oversees and maintains procedures for ensuring all facility leaders and supervisors have appropriate practices and controls in place to ensure a safe and secure workplace for employees in conjunction with the safety and human resources departments.
- Selects, develops, and retains the highest quality leaders in managing TireHub logistics centers.
- Builds a bench of capable TLC Leaders and develops them for continually increasing value creation at TireHub.
- Participates and maintains ongoing training requirements through in-person, virtual, or computer-based learning modules, as assigned.
- Complies with all TireHub policies and procedures.
- Completes other tasks assigned by their supervisor or another member of the leadership team.
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Competencies•
Strategy Execution: Leads the execution of strategic plans to achieve strategic priorities. Prioritizes and executes the things they can control: Growing Shipments, Product Availability and Delivery, Sound Economics. Understands and translates strategic plans into tactical actions for direct reports.
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Financial Management: Demonstrates business and financial acumen relative to position. Proficient in analytics and data insights. Makes business decisions based on data. Adds marginal value & takes actions to improve mix of business & drive down expenses.
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Drives Results: Consistently achieves results personally, even under tough circumstances. Team consistently achieves goals. Holds team accountable for results, good and bad. Facilitates a say "Yes" mentality in span of control. Identifies, records, and tracks useful measures and uses them to manage the performance of the team and individual Hubbers.
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Customer Focus: Understands and develops relationships with customers to take advantage of Actionable "Yes" moments. Delivers customer-centric solutions. Keep promises to our customers. Leads a team that delivers exceptional service.
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Optimizes Work Processes: Knows the most effective and efficient processes to get things done. Is not satisfied with the status quo. Focuses on continuous improvement. Requires safe work practices.
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Drives Culture: Understands words matter, and uses language tied to our Mission, Vision, Promise & Hubber Commitments. Drives understanding of mission and vision in Direct Reports. Develops direct reports so that they internalize the TireHub culture. Holds people accountable for our commitments.
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Cares for Hubbers: Understands "people get things done." Makes employments decision such as selection, development, promotion, and retention, so that people with the right values, beliefs, knowledge & skills are working in the right jobs. Holds everyone accountable. Works to reduce turnover.
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Collaborates: Continuously seeks input, guidance and understanding from appropriate functional leadership (IT/Fin/HR/Ops/Sales). Owns & drives cooperation, collaboration, and flexibility in working with others. Contributes as a team member. Manages conflict.
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Communicates: Seeks clarity until they believe in the mission. Develops and delivers communications that convey a clear understanding of the unique needs of different audiences. Owns the message of any communication and does not "pass the buck." Accepts and acts on facts, not feeling. Communicates quickly and doesn't wait on a solution to communicate an issue. Knows what's broken, not working, and can be improved.
Education/Experience:
- Bachelor's degree Business Administration, Supply Chain, Logistics is preferred or equivalent work experience.
- 7-15 years of progressive experience in transportation and warehousing/distribution operations within a fast-paced environment.
- Proven expertise in managing transportation and warehouse functions, with a strong track record of improving operational performance.
• Demonstrated success in partnering with customers to enhance business outcomes.
• Experience building and leading safety-focused cultures.
• Strong background in implementing and managing KPIs to drive accountability and performance.
• Familiarity with Lean principles and continuous improvement methodologies.
• Proficient in using, evaluating, and training others on routing systems to increase operational efficiency.
• Experience with warehouse and transportation management systems (WMS/TMS).
• Skilled at fostering a high-trust, high-performance team environment.
• Demonstrated ability to coach and develop leadership and people management capabilities in others.
Knowledge, Skills, and Abilities:
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).
• Excellent written and verbal communication skills.
• Effective leadership and motivational skills across various roles and functions.
• Solid understanding of end-to-end supply chain operations and financial/business acumen.
• Experience in customer relationship management strategies.
• Knowledge of federal and state regulatory requirements (e.g., DOT, EEOC, OSHA).
• Familiarity with Warehouse Management Systems (e.g., Koerber).
• Familiarity with Routing Systems (e.g., RoadNet).
• Experience with ERP systems (e.g., Profit21).
Working Conditions:- Most of the time is spent sitting, constantly viewing monitors in a comfortable position with frequent opportunity to move around. There may be occasions to move or lift light articles.
- Must be able to work flexible hours during routinely critical times to support operations or other departments.
- This role is home based with travel up to 75% including frequent overnights.
Salary Range - $120,000 - $150,000TireHub will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and laws.TireHub maintains a drug-free workplace in accordance with state and federal law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
