Job Description Summary
The Director, Site Operations, - Kitting oversees the commercial and clinical medical device kitting operation with approximately 200 + associates. The facility is presently based in Buford, Georgia, with a planned relocation to Oakwood, Georgia in the first quarter of 2026. This critical role will ensure that procurement, planning, production, warehouse management, inventory management, customer service and distribution functions operate efficiently and effectively. This position is 100% onsite.
The Director oversees cost-effective and integrated daily operations that align with overall platform and company business goals. The role is responsible for continuous improvement to deliver business results across a matrixed organization, through partnership and collaboration with supporting functions and business areas within Resonant Clinical Solutions. The role has accountabilities for all operations, talent, equipment, and inventory at the facility.
How will you make an impact & Requirement
MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance)
Leads the prioritization of site-level operational goals and initiatives, ensuring alignment with the company's mission, manufacturing objectives, and long-term strategic direction.
Drives collaboration across direct reports, business areas and partnering functions to complete production orders safely and on time.
Ensures all compliance needs are met, including supporting and enforcing quality system and regulatory policies, work instructions, and applicable regulatory requirements at the state, federal and local level.
Works with Project Management, Business Development and Process Engineering team to ensure production capacity and inventory management is aligned with existing open orders, forecasted mid-and long-term demand, and business development efforts.
Oversees financial targets, including forecasting, budgeting, and cost control, while aligning production with customer demand and market trends.
Maintains a safe work environment, ensuring the site follow all safety and environmental regulations, and builds a safety focused culture.
Drives and implements the development, initiation, and/or improvement of products, processes, equipment, or technology.
Ensures warehouse is organized, and that inventory quantities and locations are accurate.
Ensures working stations, equipment reliability and performance meet the needs of the business.
In partnership with functional areas, develops and facilitates communication and training activities that effectively translate strategies into understandable programs and tactics, such as site objectives, Resonant Clinical Solutions global messaging, and other topics as appropriate.
Partner with HR on talent management and engagement initiatives. Consults and advises managers regarding employee relations matters and performance management. Act as a coach and mentor for the leadership team.
Ensure bi-annual assessment of dangerous goods training for shipping personnel.
Oversee the maintenance and optimization of manufacturing equipment, facilities, and infrastructure.
Perform other duties as assigned.
QUALIFICATIONS (Education/Training, Experience and Certifications)
Bachelor's degree, with minimum of 10 years' experience in production, warehouse, or operations-oriented activities required, with 5+ years leadership experience.
Medical Device experience and in a regulated assembly operation is preferred.
Experience with enterprise resource planning and warehouse management systems, such as SAP is preferred.
Business acumen with the ability to understand the commercial, operational and financial priorities of the business and align operations strategy and initiatives on the areas of highest impact.
Proven experience leading and coaching to improve individual and team performance.
KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)
Excellent verbal and written communication skills with both external and internal customers at all levels.
Ability to manage multiple assignments, prioritize and complete high volume workloads with a take-charge attitude.
Demonstrated ability to meet deadlines.
Strong leadership, critical thinking and problem-solving skills in a total quality team environment.
Proven ability to collaborate with other departments and global functions with the ability to navigate a matrixed organization.
Knowledge and application of Lean Manufacturing Practices.
Knowledge and application of Root Cause Analysis.
Ability to learn various database and MRP systems.
Ability to inspire, lead and manage.
Proficient in Microsoft Office Suite including Word, PowerPoint and Excel.
ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions)
Typically works in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level.
Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.
A frequent volume of work and deadlines impose strain on routine basis.
Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs.
We are an equal opportunity employer.
