Cloud Solutions Analyst

Alberta Investment Management Corporation • Full-time • Edmonton, AB, CA • $70k - $95k / year • 4d ago

CLOSING DATE:

June 16, 2026Opportunity
We’re looking for a Cloud Solutions Analyst II to support and enhance our Microsoft cloud environment. In this role, you’ll work across Microsoft 365, Copilot, SharePoint, Teams, and Power Platform to deliver practical solutions, support users, and help drive adoption of modern workplace technologies.

This is a hands-on role that blends technical support, solution development, and collaboration with business teams. It’s a great fit for someone who enjoys solving problems, building solutions, and learning emerging technologies, especially in the AI and Copilot space.

Responsibilities:

Microsoft 365 Support & Operations

Provide support for M365 tools (Teams, SharePoint, OneDrive, Copilot, Power Platform)

Troubleshoot issues and escalate complex items when needed

Support administration activities (permissions, licensing, configurations)

Create documentation, runbooks, and knowledge articles

Identify opportunities to improve processes and user experience

Solutions & Automation

Build and maintain solutions using SharePoint, Power Apps, Power Automate, Forms, and Lists

Partner with business teams to understand needs and translate them into solutions

Support the lifecycle of solutions (design, testing, documentation, handoff)

Improve existing tools for usability and sustainability

Copilot & AI Enablement

Support adoptionof Microsoft 365 Copilot and AI capabilities

Evaluate new features and summarize value, risks, and opportunities

Contribute to AI agent and Copilot Studio solutions

Develop user guides, training content, and prompt best practices

Monitor usage trends andidentifyimprovement opportunities

Governance, Security & Compliance

Support M365 governance (site lifecycle, permissions, policies)

Follow security, privacy, and compliance standards

Identifyand escalate risks related to data or governance

Contribute to transparent and well-documented processes

Collaboration & Stakeholder Support

Work closely with IT teams and business stakeholders

Communicate technical concepts in a clear, user-friendly way

Support rollouts, training, and adoption initiatives

Build strong relationships through a responsive, solution-oriented approach

Our Ideal Candidate Qualifications:

2+ years of experience supporting or building solutions in a Microsoft 365 environment

Hands-on experience with SharePoint Online, Teams, OneDrive, and M365 administration

Post-secondary education in IT, Computer Science, or related field (or equivalent experience)

Experience using Microsoft Copilot or enterprise AI tools

Strong problem-solving and troubleshooting skills

Ability to communicate clearly with both technical and non-technical audiences

Microsoft certifications (MS-900, PL-900, MS-102, or similar) is an asset

Experience with Power Platform (Power Apps, Power Automate) is an asset

Exposure to Copilot Studio or AI agent development

Knowledge of SharePoint architecture, permissions, and lifecycle practices

Familiarity with Purview, security, compliance, or governance tools

Experience with PowerShell, Graph, Azure, or Entra ID

Success Measures:

You provide timely, practical support that improves the user experience

You deliver simple, effective solutions to business challenges

You balance innovation with governance and security

You contribute to a culture of collaboration, continuous learning, and knowledge sharing

Note: Posting will close at 11:59 pm MST on June 15, 2026.

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Next Steps

We are excited to meet you. Please submit your resume or CV to be considered for this opportunity. Applications are being reviewed on a rolling basis and we will be in touch with any questions.