Business Analyst
Location: Toronto, ON/Hybrid
Duration: 12 months with possible contract to hire/ with possible extension
Description:
Business Unit: 4 - Client Global Operations (S_0001777)
Candidate Profile Details:
Degree/Certifications Required: general business or computer science degree is preferred
Years of experience: 1 to 2 years,
% Interaction with Stakeholders: 20 to 30% through email.
Project Scope: no, supporting 80% BAU work, performing daily tasks, tasks through the day.
Some stretch assignment as well.
Team Size: team of 3, looking to expand to 7
Personality Style/Team Culture: Collaborative team – based environment
Selling Points of Position: This is a fast growing team and lots of opportunity to stay on with client
Best Vs Average Candidate:
Fast learner
New grads are welcomed- with some technical background
Python experience, code and debug existing script
General business acumen
Summary Of Day To Day Responsibilities:
Team meeting first thing in the morning
Person will be communicating with the team on status of their work
Coordinating with team members regarding their tasks
Person will be running reconciliation
Identifying discrepancies and analyze the issue
Communicate effectively to the manager regarding issues that came out of the reconciliation process
Take initiative to take on stretch assignment.
Process improvement.
Must Have:
Python – coding and debugging existing script
Excel- proficient using excel on daily basis- v-lookup, data analysis
Communication skills as the coordinating with stakeholders and team.
Be able to quickly adapt to changes
Nice To Have
Alteryx
Bloomberg knowledge
Provide support and delivery of requirements and work packages on low complexity projects/initiatives in alignment with business strategies. May also support team with project/program delivery.
Key Accountabilities Customer
Recognizing the importance of our customers - anticipating and meeting their evolving needs, as well as providing the kind of Legendary Customer Service that reflects client's standards and Guiding Principles.
Lead a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach Provide recommendations and direction based on the end to end customer experience when making decisions Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business
Assess and ensure that customer and employee experience / stakeholder impacts are appropriately managed Engage appropriate stakeholders to identify and manage required outcomes of projects for the business Provide on-going communication to key stakeholders, including the project sponsor, business project owner, project / program / portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
Respond to inquiries and escalate concerns from stakeholders and partners at all levels in the organization Identify and lead problem resolution to ensure customer needs are met Contribute to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.) Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution
Shareholder - Business Operations
Focused on executing better constantly reviewing our processes and finding ways to improve them; collaborating with internal and external business partners to improve operational efficiency and effectiveness.
Lead requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels Provide leadership / guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions Identify scope changes and complete analysis to determine impact to project benefits and risks Facilitate and follow a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline Identify, document and validate current state processes and work with the business and stakeholders to design the desired future state
Establish and maintain full requirements traceability and work with the business to prioritize requirements and scope changes to ensure business needs are met
Collaborate with technology partners and provide recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met Ensure project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst) Proactively identify and track requirements risks, issues, assumptions, dependencies, constraints and anticipate and effectively manage risks related to requirements.
Align decisions to clients risk appetite Develop mitigation plans or lead/contribute to the completion of necessary compliance/new process assessment templates Contribute to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution Adhere to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines Contribute to the development of the project plan and high-level work breakout session (WBS), identify and manage key risks and decisions
Own and complete relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities Take ownership and communicate progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate Assess project change requests and their impacts on requirements, checking for alignment to project benefits at all phases Develop efficient and effective solutions through analytical problem solving
Support implementation / post implementation activities as defined in the project plan
Shareholder- Financial
Banks commitment to financial responsibility and operating our businesses with excellence.
Own the delivery of high level requirements that drives successful cost estimation for the project and requirements changes due to any project change requests
Forecast, define and manage the requirements effort including cost and timeline
Support the Request for Information (RFI) or Request for Proposal (RFP) with vendors if required Contribute to the development of the seed funding request by ensuring project scope and benefits are clearly articulated and risks are identified Identify risks or issues with technology solution or design which may impact realization of project benefits and provide guidance and support to stakeholders in making good decisions to pro-actively resolve or mitigate potential risks/delays to the project
Ensure accuracy of the business requirements documentation to mitigate against project changes and reduce/manage cost to the project Critique and analyze requirement change requests to challenge impact to original business need as defined by project charter Solidify business needs including problem statements, business objectives and strategic alignment to ensure accurate delivery of business requirements in support of the business case Deliver detailed level requirements to support downstream estimates and delivery of business case anchored to business requirements
May contribute with business owner to define measures of success as defined in the project charter
Skills:
Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
Ability to work independently and manage ones time.
Sound knowledge of business analysis, project delivery practices and standards.
Some knowledge of business process management techniques and principles involved in production of BPM drawings and models.
Qualification Assessment
Must Have
Strong Communication Skills
Skills
Business Analysis Experience 1 years
Proficient in Excel 1 years
Python experience 1 years
Nice To Have
Skills
Alteryx 1 years
Bloomberg experience Yes
Global Operations & Business Services Overview:
Global Operations and Business Services employees are outstanding individuals whose varied talents and experience bring value to the way they deliver for the firm.
Whether you are analytical or creative, business savvy or a people person, Global Operations and Business Services provide an ideal opportunity to succeed.
The Global Operations and Business Services team is a diverse and dynamic group of individuals delivering continued business success through leadership, collaboration, innovation and forward-thinking. We provide critical infrastructure services that support and/or control the trading, investment, and corporate banking functions of CLIENT Securities.
Within our core values, we champion a culture of diversity, inclusion and community support/giving.
Job Description:
Are you a professional who is passionate for data and can work collaboratively in a dynamic and evolving work environment? Successful candidates will thrive in this fast faced data centric team.
Responsibilities for this role include, but are not limited to:
Remediation of large unstructured and structed data to ensure accuracy and consistency across various source systems
Identify and seek opportunities to automate and streamline data reconciliation, remediation, and business processes, using tools such as Python and RPA
Achieve an exceptional standard of error free data processing to mitigate risk to CLIENT (i.e. reputational, financial, regulatory, operational risk)
Empathize and resolve challenges with business partners across the bank by understanding their data needs
Achieve business objectives by completing project-based tasks in a timely and accurate manner,
Help build a positive, diverse and equitable work environment by promoting team effectiveness with transparency and accountability
Build and maintain strong working relationships with business partners and internal stakeholders
Demonstrate CLIENT Framework and shared commitments in daily activities
Job Requirements:
An understanding of capital markets terminology, industry standard client databases (BBG, GLEIF) and corporate structures
Technical expertise analyzing and remediating datasets by leveraging tools such as Excel, Python, RPA and Alteryx
A strategic thinker who can suggest creative solutions to various business initiatives
Demonstrate strong organizational, planning and time management skills required to handle multiple tasks with changing priorities
Ability to deliver legendary service while adhering to strict deadlines in a fast-paced work environment
Self-motivated individual with the ability to take initiative and solve problems quickly and effectively
A strong communicator who can effectively collaborate with our business partners across the firm
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
