Responsibilities
*Under the general supervision of the IT Director/Manager, provides technical
assistance in the use of administrative computing systems including MS/Multon,
Windows Server Systems, IT infrastructures, as well as various reports
*This individual will learn knowledge of manufacturing systems while also providing
technical assistance as described
*Assist project teams in providing systems analysis and coordination in support of major
system implementation
*Provide Desktop and Hardware Support for laptops, printers etc provide
recommendations for hardware (IT/Manufacturing) and software as requested
*Provide recommendations for hardware (IT/Manufacturing) and software as requested.
This will be achieved by gathering end-user requirements, analyzing existing systems,
researching vendor specifications, and then reporting and presenting to IT team
members as appropriate for further review
*Provide training & technical supports to end users on use of new/existing systems
*Work collaboratively on Automation/PLC troubleshooting/improvements between
manufacturing related systems and related equipment
* Assist in network design and implementation.
* Provide network support with a variety of operating systems.
* Mixed Linux/Windows environment
* Help desk - help users with phones, laptops, desktops, printers, scanners,
time clocks, video camera.
* Install and configure computers and network equipment.
* Maintain network connectivity of all computer workstations.
* Provide network support to users.
* Maintain servers and associated hardware, applications, services, and
settings.
* Develop and monitor policies for the use of network resources.
* Implement and manage disaster recovery and back-up.
* Evaluate and recommend security improvements and system upgrades.
* Monitor network to ensure optimal performance.
* Create and maintain network users/permissions.
* Test release of products to minimize user impact and ensure compatibility.
* Create technical support documentation for systems and applications
* Work in a manufacturing environment
Qualifications
* Related Bachelor Degree; or 3 years related experience and / or training; or
equivalent combination of education and experience - Strong troubleshooting
methodology is required.
PI1e147a496797-29448-34844935
PDN-9c8884b0-4589-4949-bfe1-86dec45d02ef