Skills
ServiceNow | Jira | Microsoft 365 | Microsoft Teams | SharePoint | Active Directory | Power BI | Tableau | ITSM Platforms | Identity & Access Management (IAM) | Windows Server | Confluence | Excel | Ticketing Systems | Performance Dashboards
About
IT leader with 25+ years of experience leading technical teams, supporting enterprise infrastructure, and managing operations within large, high-security environments.
Managed teams of system administrators and IT specialists, improved system uptime, reduced operational delays, and helped modernize infrastructure and workflows across
multiple organizations. Experienced in service delivery, process improvement, executive reporting, and cross-functional collaboration. Known for building strong teams, improving efficiency, and keeping operations running smoothly in fast-paced environments. Seeking a remote IT Team Lead role where I can continue leading teams, improving operations, and supporting reliable technology solutions.
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