OverviewDelaware North Sportservice is hiring a General Manager to lead our team at Globe Life Field in Arlington, Texas. As General Manager, you share our passion for delivering the highest quality of service to our guests and take great pride in the impact you have on a moment or occasion. You're an inspiring leader who trains and develops your team, and manages processes, budgets, and expenses effectively.
Additional DetailsAt Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
Unit DescriptionDelaware North operates concessions, suites, catering, premium dining, and retail management at Globe Life Field, home of the Texas Rangers since the park opened in 2020. We manage concession stands at the 40,300-seat stadium with a menu offering classic stadium food options, and an ample supply of vegan options.
Responsibilities- Maintain positive client relations while providing efficient services and quality products.
- Develop and manage all vendor relationships.
- Hire, train, and develop a management team; ensure all union and non-union team members are supported and managed.
- Determine and control staffing levels while maintaining guest service levels.
- Make operational recommendations and establish prices for products and services within the approved budget.
- Establish and maintain proper safety and sanitation procedures; ensure repair and maintenance of foodservice equipment.
- Ensure compliance with federal, state, local, and company regulations regarding the sale of alcohol, OSHA, payroll, employment, and EEO guidelines.
- Verify, prepare, and submit reports and monthly projections as required as well as ensure effective systems for cash, inventory, and payroll procedures are in place.
Qualifications- Bachelor's degree in business management or similar and/or a minimum of 7 to 10 years management experience in the contract food-service industry, encompassing concessions and retail in a sports venue.
- Extensive sustainability experience.
- Ability to communicate with various levels within the organization.
- Project management experience.
- Operational financial management accountability and budgeting experience.
