< Job Description Job Title: Salesforce & nCino Solution Architect - Financial Services Practice Location: Onsite (US/UK) Job Summary - The Silverline SF/nCino Solution Architect is tasked with working as a key member of our project team to ensure smooth and efficient implementation and integration between technical and functional system requirements, providing consultative advice to customers regarding industry best practices and process methodologies, as well as creating a solution that best meets our client's needs. Specifically for this role, we are looking for a consultant that has experience across multiple Salesforce products and deploying customer journeys. In this role, you will have the opportunity to make a significant impact that directly impacts Silverline's clients. Years of experience needed - 5+ years client-facing consulting experience within the Salesforce ecosystem. Technical Skills: 3+ years experience architecting Salesforce solutions 2+ years implementing nCino solutions 3+ years experience implementing projects involving SF & other CRM platforms or relational databases Proficient writing skills for producing functional specifications documentation Outstanding communication skills, with both the internal team and clients Experienced with learning and leveraging cloud-based technologies Comfortable with a fast-paced, high performance environment Self-starter, ambitious, flexible, team player BA/BS degree or equivalent work experience. MBA is a plus Basic Requirements: Demonstrated functional and technical knowledge implementing Salesforce Solutions. Salesforce product expertise including but not limited to; Sales Cloud, Service Cloud, Marketing Cloud (Pardot or experience on other marketing automation platforms is a plus), Health Cloud, Financial Services Cloud, nCino�etc. Specific knowledge or experience in Healthcare & Life Sciences Industry (provider, payer, pharma, or medical technology and device), Financial Services, Insurance, Media & Entertainment is preferred Experience working as a trusted advisor in consultative client engagements Experience working with large teams within a structured project methodology framework Understanding of and experience with user centered design concepts Having earned or willing to obtain Salesforce certifications upon request Additional Salesforce or industry related certifications is also a plus such as, but not limited to; nCino, Pardot, Vlocity, MuleSoft and other 3rd party applications Responsibilities: As a key contributor on a project team, the Solution Architect guides customers through the design and implementation of Salesforce solutions Engage customer stakeholders to understand desired business outcomes and define success criteria Articulate to customer stakeholders the value of recommended solutions and approach Lead discovery and requirements refinement sessions to uncover customers' business, functional, and technological requirements; synthesize requirements to create clear and comprehensive user stories and solution design documentation Perform fit-gap analysis between Salesforce functionality and client requirements Design elegant, innovative Salesforce solutions involving: configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality Draft custom development specifications and manage the delivery and testing of the functionality by Development resources Iterate on solutions through a Build/Test/Review cycle with customer Product Owner Develop training curriculum and deliver training sessions to the solution's end users Work with a Silverline Engagement Manager to manage a project to scope, budget and timeline expectations About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis' Service Transformation approach helps 'shrink the core' through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis' core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients. SkillsPRIMARY COMPETENCY : CRM PRIMARY SKILL : Salesforce.com / Apex (SFDC). PRIMARY SKILL PERCENTAGE : 100Equal opportunity Employer:Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders.PDN-9eedf8a4-9739-4fe4-a694-869d9a303b49
