New Business Analyst

New York Life Insurance Company • Bethlehem, PA, US • 2w ago

Location Designation: Hybrid - 3 days per week

Group Benefit Solutions deliverscomprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of beingthere when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.

Role Summary:
TheNew Business Analyst is a client-facing role that is responsible for billing system quality review, partnering with internal and external stakeholders to host client education calls and conduct premium validations and audits based on demand of current inventory.

Responsibilities:

Ensures the client payment system is setup accurately by completing a detailed comparison of sales documents and applicable billing systems.
Partners with internal and external stakeholders to provide in-depth training in the review of self-administration guidelines including delinquency process, remittance method, payment options/address, and premium calculations.
Completes New Business audits while following established audit schedules and procedures. Partners with internal and external business partners to correct identified errors.
Conduct post audit review of cumulative client errors to identify trends and recommend process improvements to reduce error rate.
Provides timely and accurate responses to phone and email inquiries from internal and external business partners.
Complies with departmental policies regarding ethical and proper use of company equipment, including internet access, email, and phone usage.

Qualifications:

Bachelor's degree in Accounting, Finance or other related field preferred
Demonstrates excellent communication and interpersonal skills with a strong focus on Service Excellence when partnering with internal and external business partners.
Strong understanding of accounting principles, control procedures and audit standards, practices, and techniques.
Ability to multi-task and work with a sense of urgency in a fast-paced environment both independently and as part of a team.
Strong computer skills including, but not limited to, MS Excel spreadsheet manipulation and MS Access data input.

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Pay Transparency

Salary range:$50,000-$70,000

Overtime eligible:Nonexempt

Discretionary bonus eligible:Yes

Sales bonus eligible:No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location.In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by theFoundation.We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Job Requisition ID:92295

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