Technical Program Manager/> Summary of Position Mphasis is seeking an experienced Technical Program Manager to oversee multiple projects, ensuring strategic alignment, efficient execution, and delivery of business outcomes. The successful candidate will lead cross project teams, drive project strategy, represent steering committee, and foster collaboration to achieve end client and organizational objectives and goals.Candidate should be able to harvest client relationship, and span across areas like project planning, execution, deliverables, management, operations overseeing project workstreams/ diverse project teams for the overall execution and delivery of the Project.Overall IT experience of 10+ years. Of which at-least 8+ years of experience in product delivery in Banking and Financial Industry with good exposure to cards domain. Good communication English and excellent interpersonal skills to be able to manage diverse teams./>Principal Accountabilities % TimeEnd ResultsMajor Activities70TPMProject Strategy and Planning:Develop and execute project strategies, aligning with business objectives and deliverables.Conduct team management, task management, and stakeholder engagement.Team Leadership:Lead and manage cross-functional teams, including Business Analyst, Legacy ReLearn Analyst, Architect, Technical Lead, Technical Engineers, and Quality Assurance Engineers.Foster collaboration, provide coaching, and ensure product delivery inline with business objective.Program Management:Oversee project lifecycle, from initiation to delivery.Manage project scope, schedule, delivery, budget, and quality.Stakeholder Management:Communicate project progress, risks, and issues to stakeholders.Build and maintain relationships with executives, customers, and partners.Risk Management:Identify, assess, and mitigate program risks.Develop and implement contingency plans.Process Improvement:Develop and implement process improvements.Ensure compliance with organizational policies and procedures.20Operational Handle Project specific Resource ManagementEnsure Hiring and Onboarding/Offboarding of team membersResolve conflicts10Delivery and Senior Leadership Be a candid representation to Delivery organization and jointly represent escalation from clientsWork in parallel with the Project Managers and ensure that the Client expectations are metLeading Steer Co Meetings and preparing material for presentationsPlanning:Understanding of requirements and designIdentify WBS, cross project dependencyTeam allocation and capacity planningExecution:Task assignment, follow up and closureProduct delivery with qualityTraceability:All the deliverables full traceability from plan to execute to delivery/> /> /> />Key ExpectationDetails on Roles and ResponsibilitiesCapable to analyze transformation program requirements, execute and delivery product deliverables with agilityWill be responsible to plan functional and technical deliverables for the transformation lifecycle from legacy re-learn to product validation and supporting productMust has executed multiple program / projects using Spring Boot, Spring Cloud, RESTful services, Swagger, Docker, Kubernetes technologies, Splunk or ELK (ElasticSearch Logstash and Kibana)Must has executed multiple programs / projects designing cloud, high volume, performant solutionsMust has executed multiple programs / projects scalable, stable product using Continuous Improvement (CI) and Continuous DeploymentMust has executed multiple program / projects in using Data Lakes, DWs, Big Data platforms & ETL / data pipelines (streaming, batch etc.)Exposure in any of the cloud solution architecture like GCP/AWS /Microsoft AzureProficient in implementing automation using Quality AssuranceHe needs to have capability to manage and execute 5 scrum teams in partnering with client FTEsDevelop and implement review process for project deliverables like user story, design, code, and test deliverablesAbility to execute test strategies, generate innovative ideas with team and contribute to appropriate product (including programming languages) development life cycle methodology and application of specialized business and technical knowledge.Must be good in team management and leading the team in technical upskillingWill be responsible for planning, organizing and managing the project teams through the Agile/ Hybrid projectResponsible for tracking project status, progress, KPIsContinuous monitoring of Program Status, follow-up and deliver product deliverables with the respective leadsCoordinate across teams to develop plans, goals, procedures to ensure the processes are streamlined throughout the project lifecycleCreate Project Charters, Project PlansResource ManagementAnalyze Risks, Issues, Actions and Dependencies; Be proficient in Risk ManagementProduce high-quality outcomes by maintaining transparency across the projectResponsible for providing ongoing project level governance throughput the project executionMust adhere to Mphasis/Client project management practices and governance requirementsEnsure Delivery adherence by being transparent on communications related to meeting deadlines/ issues/ risksKnowledge and Skill Requirements Minimum requirements to this positionOther Areas 10 years of overall IT experience with preference in Cards/ Financial DomainStrong Leadership skills with knowledge of project managementExcellent Time Management and Financial ManagementExceptional interpersonal skillsAbility to plan in a rapidly changing environment and provide guidance as requiredStrong understanding of SDLC models and good knowledge of both Waterfall and Agile Project Management PrinciplesExcellent verbal and written communication skills to communicate complex issues to multiple audienceCommunicate timelines and expectations to Technical and Business StaffShould be proficient in PM Tools such as Microsoft Project, Jira, Jira board, Confluence, MS Office etcCertification in program management (e.g., PMP, PgMP) preferred.SkillsEqual opportunity Employer:Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders.PDN-a1051262-b4d0-4d49-8525-4dbfb97e25e4
