Job#: 3033388 Job Description: Business Analyst (Technology / Systems)Location: RemoteOverviewWe are looking for a highly collaborative Business Analyst to help translate business needs into scalable technology solutions across a portfolio of software and integrated systems. This role is ideal for someone who enjoys working at the intersection of business, product, and engineering teams to drive clarity, alignment, and successful project outcomes.You will play a key role in defining requirements, supporting product development, and ensuring customers fully understand and adopt system capabilities.Key ResponsibilitiesRequirements & AnalysisGather, analyze, and document business, functional, and technical requirements for complex software and integrated solutionsTranslate stakeholder needs into user stories, workflows, and acceptance criteriaBreak down complex system interactions into clear, actionable componentsStakeholder EngagementAct as a liaison between business stakeholders, product teams, engineering, and QAFacilitate workshops, backlog grooming sessions, and design discussionsEnsure alignment on scope, timelines, dependencies, and delivery expectationsProduct & Delivery SupportPartner with product teams on roadmap planning, prioritization, and impact analysisSupport development teams throughout design, build, testing, and release cyclesParticipate in system integration, UAT, and customer acceptance effortsCustomer EnablementAssist with developing training materials, documentation, and system workflowsSupport or lead customer training sessions, demos, and knowledge transfer activitiesGather feedback from users to inform product enhancements and future requirementsDocumentation & Process ImprovementMaintain requirements documentation, process flows, and user guidesIdentify opportunities to improve systems, processes, and user adoptionContribute to best practices and continuous improvement initiativesQualificationsBachelor’s degree in Business, Information Systems, Computer Science, Engineering, or related field (or equivalent experience)3–5 years of experience as a Business Analyst in a technology-driven environmentStrong experience gathering and managing complex requirementsExperience supporting SaaS or enterprise software solutionsExcellent communication skills with the ability to interact with both technical and non-technical stakeholdersStrong analytical thinking, attention to detail, and problem-solving skillsExperience with Agile tools (e.g., Jira, Azure DevOps, Confluence)Familiarity with APIs, data flows, and system integrationsPreferred ExperienceExperience with hardware/software integrations or IoT-enabled solutionsBackground supporting customer training, onboarding, or enablement activitiesRelevant certifications (CBAP, CCBA, PMI-PBA) are a plusWhy JoinOpportunity to work on complex, high-impact technology solutionsCollaborative environment with exposure to cross-functional teamsStrong focus on innovation, process improvement, and customer successCompetitive compensation and benefits Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.VEVRAA Federal Contractor.We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.PDN-a1b61833-56fd-49a6-854e-92e1fedd76d0
