Job DescriptionJob DescriptionQualifications:Quick learner and team playerEffective written and verbal communication skillsOrganized and comfortable with multitaskingProficient in MS Office (ie: Word, Excel, Outlook)Tech-savvy; able to quickly learn marketing tools (social media, CRM, ERP)Ability to work independently or as part of a teamAccountability and commitment to generating resultsAutomotive or power sports industry knowledge strongly preferredCustomer service or sales support experience is a plusKey Responsibilities:Customer Service & Sales Support:Respond to customer inquiries via email, phone, and social media DMsSupport dealers and customers with orders, shipping ETAs, availability, and product detailsProcess orders, manage accounts, and perform data entryProvide basic technical support (training provided)Troubleshoot issues, escalate issues, and handle warranty claimsHave a basic understanding of Automotive or Powersport Industries / mechanically inclinedMarketing & Administrative Support: Create, schedule, and manage social media content and engagement Communicate with sponsored drivers, influencers, and partners Maintain website content, including products, descriptions, and banners Perform reporting, data entry, and general administrative tasks* Support promotions, campaigns, and special projects as assignedAdditional Requirements:Full-time, on-site position in Norco, CAFlexibility for travel and occasional overtimeAbility to work in a fast-paced environmentWhat We Offer:Medical, Dental, Vision, Retirement, Paid Time OffA collaborative, passionate team cultureOpportunities to expand your skills and advance within the companyHow to Apply:Please submit your resume and a brief cover letter detailing your experience and interest in the role to marketing@group-a-eng.com with the subject line:"Customer Service Application - Group-A 2026."
Company DescriptionGroup-A Engineering (est. 1995) specializes in designing performance parts for the Automotive, Motorcycle, and Powersports industries. Our brands include Skunk2 Racing, Kraftwerks Performance, Grams Performance, and Project Red Dog.Company DescriptionGroup-A Engineering (est. 1995) specializes in designing performance parts for the Automotive, Motorcycle, and Powersports industries. Our brands include Skunk2 Racing, Kraftwerks Performance, Grams Performance, and Project Red Dog.PDN-a295307f-c87e-405c-bcf2-2776a4cf3df6
