Training Lead Location: Charlotte, NC 28216
Schedule: Monday - Friday | 8:00 AM - 5:00 PM (On-site Mon-Thurs, Remote Fridays)
Pay Rate: $45+/hr (W2)
Employment Type: Contract (with potential for conversion)
About the RoleWe are seeking a
Training Lead to join our team and play a key role in enhancing employee readiness and operational excellence across our manufacturing and warehousing operations. This role is responsible for creating, deploying, and organizing training programs, with a strong focus on ERP standardization and continuous process improvement.
You'll collaborate closely with cross-functional teams to develop tailored training solutions, convert SOPs and existing video assets into structured curricula, and help ensure that all employees are equipped with the knowledge they need to succeed.
Responsibilities - Develop Training Materials: Design and create training curricula, SOPs, and engaging video content that align with operational and compliance standards.
- Deploy and Deliver Training: Facilitate the rollout of training programs across departments, ensuring clarity and effectiveness.
- Organize and Maintain Content: Systematically catalog training assets for easy access and reuse using internal tools like Dpal.
- Collaborate with Stakeholders: Partner with process owners, SMEs, and leadership to assess training needs and develop customized solutions.
- Measure & Improve: Monitor program effectiveness and continuously refine content and delivery based on feedback and performance.
- Support ERP & Process Standardization: Contribute to initiatives focused on aligning operations across business divisions, especially around ERP tools (e.g., SAP).
QualificationsEducation: - Bachelor's degree preferred, or equivalent work experience.
Experience: - 3-5 years in a training development role, ideally within manufacturing, operations, or industrial environments.
- Proven experience in creating structured development programs (e.g., apprenticeships, rotational programs).
- Experience creating technical training content using SOPs and video-based platforms.
- Familiarity with ERP systems such as SAP is a plus.
- Background in using tools like Dpal or other LMS/video training systems.
Skills & Competencies: - Strong instructional design and content development capabilities.
- Proficient in video editing software (e.g., Camtasia, Adobe Premiere).
- Excellent written, verbal, and visual communication skills.
- Highly organized with a methodical approach to cataloging and versioning content.
- Ability to collaborate effectively with cross-functional stakeholders.
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