Job#: 3033662 Job Description: Production Support Architect Location: Plano, Texas (hybrid)Employment Type: ContractDuration: 12 months Role OverviewAn Application Architect is sought to develop, document, and advance the monitoring strategy for critical banking applications. This senior role involves participating in the development and implementation of monitoring solutions that are central to business information flows and system architecture. The position requires providing integrated systems planning and recommending technologies to enhance current systems, aligning with the application production support monitoring strategy. Key ResponsibilitiesParticipate in the development and implementation of monitoring strategy and solutions.Provide integrated systems planning and recommend new or different technologies.Roll out the strategic monitoring tool across banking applications.Serve as a subject matter expert for monitoring tools that are part of the global strategy.Set up monitoring for applications on cloud and container infrastructures.Host demonstrations, overviews, and training sessions for monitoring tools to encourage adoption.Liaise with application production support teams in planning and scheduling deployments.Consult with application teams to assist in the configuration of monitoring events and dashboards.Prepare reports on monitoring tool adoption and other relevant metrics.Participate in global discussions on the evolution of the global monitoring strategy.Required QualificationsEducation: A four-year college degree is required. Experience:5+ years in a production systems architecting or support role.2+ years of development or architecture experience for multi-tiered business applications.Proven experience with supporting monitoring tools such as Dynatrace, Tivoli, Splunk, Sitescope, and Catchpoint.Familiarity with supporting monitoring on cloud and container infrastructure.Experience in application and network performance and availability monitoring.Experience in N-Tier Architecture supporting products like Webserver, Middleware, and Database. Technical Skills:Knowledge of OS (Windows/Unix) based infrastructure services, processing, and shell scripts.Proven experience in programming languages (Java and/or .NET).Knowledge of ITIL functions and processes. Preferred QualificationsPrevious experience in the development or support of banking applications.Experience with monitoring Microsoft Teams, Co-pilot, and M365.Experience in Major Incident Management.Business acumen is a plus. Compensation & BenefitsPay Rate: $70.00/hr - $73.68/hr. Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. Apex uses a virtual recruiter as part of the application process. Click here for more details. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policyEverforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.VEVRAA Federal Contractor.We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.PDN-a1ba1e3c-d320-4a34-931e-69efce33d955
