Job#: 3036790 Job Description: Role SummaryThe Business Analyst is a key member of the solution delivery team, partnering closely with business stakeholders, product owners, and technology teams to deliver high‑quality solutions aligned to business strategy. This role is responsible for understanding business needs from an end‑user perspective, translating those needs into clear, actionable requirements, and ensuring solutions are effectively designed, tested, and delivered in an agile environment.The Business Analyst serves as a liaison between business and IT, supporting both project‑based initiatives and ongoing operational needs, with a strong focus on process efficiency, system effectiveness, and regulatory compliance within MPL insurance products.What You’ll Be DoingServe as a primary liaison between business partners and cross‑functional technology teams, advocating for business objectives while balancing technical considerationsElicit, analyze, and document business and functional requirements, user stories, use cases, and process flowsFacilitate requirements workshops and stakeholder discussions to align on scope, priorities, and outcomesTranslate business requirements into clear acceptance criteria and execute or support user acceptance testing with full traceabilityPerform analysis and provide ongoing support for policy rating, issuance, and related insurance systems, ensuring alignment with business rules and state filingsIdentify opportunities to improve business processes, workflows, and system usage to increase efficiency and effectivenessClearly communicate findings, recommendations, risks, and progress to stakeholders at varying levelsDevelop and maintain process documentation, user guides, and reference materials as neededParticipate in and support small to large initiatives, balancing project work with operational supportAct as a subject matter expert for assigned product lines, systems, or business processesWhat We’re Looking ForProven analytical and problem‑solving skills with the ability to navigate complex business scenariosStrong experience gathering requirements, performing functional analysis, and documenting business processesAbility to prioritize and execute work independently in a fast‑paced, agile environmentExcellent written and verbal communication skills, with the ability to translate between business and technical audiencesDemonstrated leadership skills, including influencing without authority and supporting cross‑functional collaborationInnovative, organized, and self‑motivated with a mindset of continuous improvementExperience & QualificationsBachelor’s degree or equivalent experience5+ years of experience as a Business Analyst or similar roleExperience working within Agile or iterative delivery methodologiesStrong understanding of user acceptance testing and quality assurance practicesWorking knowledge of insurance concepts and policy administration systems preferredEverforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policyEverforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.VEVRAA Federal Contractor.We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.PDN-a1ee6c32-4e63-4f8d-9ff7-947ad7cafca5
