Job#: 3040851 Job Description: Project ManagerLocation: Round Rock, Texas (Partial Remote) Role OverviewWe are seeking a Project Manager to manage and execute configuration services projects from initiation through delivery. This role involves acting as the primary point of contact for customers, coordinating between internal sales teams and technical resources, and ensuring orders are processed correctly. The ideal candidate will have strong multi-tasking and communication skills, with the ability to proactively address potential issues and manage multiple active customers concurrently. Key ResponsibilitiesManage the delivery of complex configuration services projects, ensuring quality and customer focus.Serve as the primary day-to-day contact for all project-related aspects, coordinating with employees, partners, and customer resources.Ensure orders are processed correctly, from intake to final shipment, coordinating with sales teams, project engineers, and factory personnel.Develop and execute detailed project plans, including schedules, controls, and resources, while maintaining project governance.Proactively identify and manage risks, providing weekly status reports and handling escalations as needed.Maintain strong communication with all stakeholders, including customers, management, and sales, to ensure seamless relationships.Predict and address potential issues, such as supply chain disruptions, to prevent delays and manage customer expectations.Required QualificationsExperience: 5+ years of related experience in a customer-facing role such as account coordinator, project coordinator, project management, or account management. Skills:Strong relationship-driven personality, with skills in teamwork, multitasking, and managing priorities.Excellent phone communication and customer-facing skills.Proficiency with PC operating system environments and the ability to conduct screen shares to guide customers through web-based tools.Demonstrated ability to use project management techniques to drive projects to predictable and successful outcomes.Ability to analyze performance to create plans for continuous improvement.Strong organizational skills with a proactive mentality.Preferred QualificationsA bachelor’s degree or equivalent experience in Project Management or a technical IT field.Domain knowledge of Configuration Services and Managed Deployment Projects.Previous experience with IT client-type customer projects or deployments.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policyEverforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.VEVRAA Federal Contractor.We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.PDN-a22ac561-c580-4dbc-bdb2-a9bda014cdd3
